Revolut makes travel revolution.

But wait I thought revolut was a bank!? Yes it is.

What we know:

Revolut has acquired Swifty, a Berlin-based AI travel startup incubated at Lufthansa Innovation Hub. Swifty’s conversational AI agent autonomously handles travel bookings—from flights and hotels to payments and invoicing—via a simple chat interface. The startup’s founders, Stanislav Bondarenko and Tomasz Przedmojski, join Revolut to enhance its lifestyle and loyalty offerings. This move aligns with Revolut’s broader strategy to evolve into a financial super app, integrating AI-driven services that go far beyond banking.

🚨 Why This Is Disruptive ?

1. Banks are no longer just banks.
• Revolut is redefining what a digital bank can be—offering not just financial services, but lifestyle orchestration.
• Traditional banks risk becoming utilities while fintechs like Revolut become platforms for daily life.

2. OTAs (Online Travel Agencies) are in the crosshairs.
• Swifty’s AI bypasses the need for users to visit Expedia, Booking.com, or Skyscanner.
• With embedded payments and invoicing, Revolut could become a one-stop shop for travel—especially for business users.

3. Generative AI providers face new competition.
• Instead of licensing AI from OpenAI or Google, Revolut now owns proprietary agentic tech.
• This could reduce reliance on third-party LLMs and shift the balance of power in enterprise AI contracts.

4. Big banks are behind the curve.
• Most incumbents are still piloting chatbots or experimenting with AI for fraud detection.
• Revolut is already deploying AI to generate revenue and increase stickiness through lifestyle integration.

5. Loyalty and lifestyle are the new battlegrounds.
• Swifty’s tech will likely be embedded into Revolut’s loyalty programs, offering travel perks, dynamic rewards, and personalized experiences.
• This could erode the value proposition of co-branded credit cards and traditional loyalty schemes.

https://www.revolut.com/news/revolut_acquires_ai_travel_agent_startup_swifty_incubated_at_lufthansa_innovation_hub/

Reader interactions

2 Replies to “Revolut makes travel revolution.”

  1. Revolut will be able to predict your future vacation destination….

    Reply

    1. Indeed! Watch this space….

      Reply

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