The right AI formula for luxury hospitality equals boost in revenue.

tribuescapestg on November 22, 2025

Want to unlock massive ancillary revenue without sacrificing the human touch? This is for you 👇

We’re unveiling a snapshot of the AI Strategic Roadmap designed for a boutique global hotel group (HotelsZ – name changed for confidentiality).
This is a 36-month AI transformation blueprint engineered to amplify service excellence and unleash new profit streams.

Real, measurable outcomes:

📈 +10–15% Ancillary Revenue
Hyper-personalized ML Upselling Engine

🎯 +5 NPS Points
Powered by our Agentic AI Concierge, NESTOR

⚙️ 10–20% Admin Workload Reduction
Through RPA & GenAI internal copilots

The real challenge?
Aligning Luxury Focus Strategy with Scalable Digital Transformation.

Our roadmap ensures AI doesn’t replace the human touch — it elevates it. Freeing staff from low-value tasks so they can deliver unforgettable, high-emotion guest experiences.

If you’re driving:

  • Strategic Transformation
  • Operational Excellence
  • or your next 3-Year AI Roadmap

This case study is your blueprint. Please get in touch to receive it: contact@tribuescape.com

Tribuescape AI Strategy Case Study.pdf

Revolut makes travel revolution.

tribuescapestg on October 22, 2025

On 14th October 2025 Revolut acquired Swifty, the start-up travel AI agent.

But wait I thought revolut was a bank!? Yes it is.

What we know:

Revolut has acquired Swifty, a Berlin-based AI travel startup incubated at Lufthansa Innovation Hub. Swifty’s conversational AI agent autonomously handles travel bookings—from flights and hotels to payments and invoicing—via a simple chat interface. The startup’s founders, Stanislav Bondarenko and Tomasz Przedmojski, join Revolut to enhance its lifestyle and loyalty offerings. This move aligns with Revolut’s broader strategy to evolve into a financial super app, integrating AI-driven services that go far beyond banking.

🚨 Why This Is Disruptive ?

1. Banks are no longer just banks.
• Revolut is redefining what a digital bank can be—offering not just financial services, but lifestyle orchestration.
• Traditional banks risk becoming utilities while fintechs like Revolut become platforms for daily life.

2. OTAs (Online Travel Agencies) are in the crosshairs.
• Swifty’s AI bypasses the need for users to visit Expedia, Booking.com, or Skyscanner.
• With embedded payments and invoicing, Revolut could become a one-stop shop for travel—especially for business users.

3. Generative AI providers face new competition.
• Instead of licensing AI from OpenAI or Google, Revolut now owns proprietary agentic tech.
• This could reduce reliance on third-party LLMs and shift the balance of power in enterprise AI contracts.

4. Big banks are behind the curve.
• Most incumbents are still piloting chatbots or experimenting with AI for fraud detection.
• Revolut is already deploying AI to generate revenue and increase stickiness through lifestyle integration.

5. Loyalty and lifestyle are the new battlegrounds.
• Swifty’s tech will likely be embedded into Revolut’s loyalty programs, offering travel perks, dynamic rewards, and personalized experiences.
• This could erode the value proposition of co-branded credit cards and traditional loyalty schemes.

https://www.revolut.com/news/revolut_acquires_ai_travel_agent_startup_swifty_incubated_at_lufthansa_innovation_hub/

Welcome to TribueTech

tribuescapestg on October 6, 2025

 

TribueTech is taking part in innovation trials and conference debates where the future of travel is being written. From Lisbon to Paris, we’ve been in the rooms where airlines, startups, governments and policy makers as well as Fortune 500s are debating what comes next for our industry. What we’ve learned is this: we’re standing at the edge of a transformation that’s bigger than mobile check-ins or self-service kiosks.

AI isn’t just going to tweak the way we travel — it’s going to redraw the map. Think border control powered by biometric intelligence, payment flows that dissolve the friction between currencies and cards, corporate travel programs blending seamlessly into leisure escapes, and entertainment that feels personalized to your digital DNA. For travel sellers, this isn’t science fiction — it’s a playbook being tested in real time.

This blog is where we’ll share what we’ve seen, what we are advising, and where we believe the next wave is headed. Our goal? To give travel leaders a head start on navigating the opportunities — and the risks — that come with a future where technology doesn’t just support travel, it becomes the journey.

TribueTech: decoding the future of travel before it arrives at your gate